The best customer service is often found when you are not a big customer, when the obvious financial returns to the salesperson seems to be small and uncertain. Have you ever felt as if you are getting sucked into blackhole when talking to some salespeople?
Tag: video news
Public relations and communication are at the crossroads for many practitioners, with the avalanche of social media and mobile apps beating down conventional communication channels for a slice of the pie, if not the whole pie sometimes. What should practitioners do?