Empathy is the key to great leadership. Nobody likes dictators or autocrats at the workplace or elsewhere. Can you imagine working for one who only expects you to say “yes”? Can you imagine working for one who won’t listen to you? Here is a personal account of a good empathetic manager I have worked with in several jobs. It is in Chinese (traditional scipt).
“I am not happy with the font. I don’t like how this chart is illustrated. I need more creativity from you in the photograph you shot for this campaign. I need more vibrance in the colors in this image…”
The recent Lenovo Superfish fiasco shows that marketing technology is no panacea. Some marketers seem persuaded that simply relying on things like “big data”, analytics, or third-party advertising platforms, will displace the need for more traditional means of reaching out to customers. Sadly, they are mistaken.
What do the greatest minds such as Leonardo Da Vinci, Dr Albert Einstein, Nikola Tesla, Sir Isaac Newton, and many others, have in common – genius aside?