McGallen and Bolden Asia

Award-winning Digital Marketing & PR Agency in Singapore/Asia

Tag: business relationship

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3 great friends and the value of customer service

How often have we heard horror stories of lousy service providers? Plenty. But who were those customers who complained? Nobody can be at fault 100% of the time, with 100% of the blame, service provider, or customer alike. How then, can you get great business partners or service providers? Look into the mirror.

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Dr Seamus Phan is the Head of Content and CTO at McGallen & Bolden. He is an expert in branding, marketing, leadership training, crisis management, and strategy. This article may appear concurrently on his blog. Connect on LinkedIn. ©1984-2019 Seamus Phan et al. All rights reserved.

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Pressure or partnership with your suppliers?

All too often, we hear of companies pressuring their suppliers and partners to perform. However, as we are all human beings, what would work better?

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Dr Seamus Phan is the Head of Content and CTO at McGallen & Bolden. He is an expert in branding, marketing, leadership training, crisis management, and strategy. This article may appear concurrently on his blog. Connect on LinkedIn. ©1984-2019 Seamus Phan et al. All rights reserved.

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Harassment is NOT good salesmanship

Have you stepped into a store and find sales assistants tagging behind you asking “can I help you” and not allowing you to shop in peace? Or have you gone online and have people stalking you and hoping there will be a business relationship?

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Dr Seamus Phan is the Head of Content and CTO at McGallen & Bolden. He is an expert in branding, marketing, leadership training, crisis management, and strategy. This article may appear concurrently on his blog. Connect on LinkedIn. ©1984-2019 Seamus Phan et al. All rights reserved.

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