We have evolved through our years, and have always been a disruptor in our industry, and used our arsenal for the full benefit of all our clients.

2017

We have been building up capabilities for Market Entry Consulting, to help entrepreneurs and large enterprises reach out to Asia Pacific markets, through strategies, plans, sales outsourcing, alliances, and other sales-centric processes.
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2016

Refined sales training program - IntrinSelling™ Primer, for retail and corporate sales teams. Co-developed BRM™ and Leadership Training for Aviation (airlines and pilots), based on our keynote at the APATS 2016 (Asia Pacific Airline Training Symposium). We also rekindled Interactive Training Development (Video, App, Web), especially because of the need within the aviation and corporate training sectors.
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2015

Co-developed "Leadership Secrets at 30,000 Feet" training program for corporate executives and CXOs in managing crises and communication through a Boeing 737NG-800 flight simulator, in conjunction with our partner Virtual Flight Asia (run by veteran airline captain Michael Caston). We also expanded our consulting to include Inbound Marketing (marketing automation, EDM, sales enablement) especially for clients who need to build revenue and profits.
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2014

Branding (audit, strategy, naming, visual identity). We expanded our branding consulting to include audits and naming. With the new economy paradigm becoming the norm, startups need strategy and advice in branding beyond just logos. We think as entrepreneurs and disruptors, and can help startups and companies needing a branding revamp.
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2012

Rekindled video, filmmaking & VNR services (Video News Releases), with modernized software and hardware. We now use Apple Final Cut Pro (FCP) based NLEs (non-linear editors). We also modernized our video camera systems, including micro 4/3 and Sony stabilized systems. We later acquired Blackmagic Design professional camera systems.
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2011

CMS (Content Management Systems), Web 2.0 and e-Commerce. We expanded our client development offerings to complex CMS systems, embracing new APIs adoption of Web 2.0 with CMS websites, and also e-commerce for clients.
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2010

App development (social media, Web and mobile). From Internet we expanded our development to mobiles and social media. We developed social media apps for Facebook, and then mobile apps on iOS (Apple iPhone) and Android. We also developed web modules for website deployment, expanding possibilities beyond the WordPress CMS platform.
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2008

Editorial and research consulting through a new venture KnowledgeLabs. This venture was successful during the blooming period of tech and business media. Through this venture, we were able to garner first-hand knowledge from media companies.
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2004

Training (media training for non-profits). Developed and delivered a custom media training program tailored for non-profit organization (NPOs).
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2003

Perl development for websites and servers. Published business leadership book "Dot Zen". Co-developed with Melbourne partner a BSD UNIX-based email security appliance -NetJanus™.
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2002

Training (media training and crisis communication). Consulting on Knowledge Management and CMS (Content Management Systems). We provided a comprehensive primer training for clients on media training and crisis communication, with mock TV interviews and critique. We also consulted for clients on strategizing and building intranet-based KMS and CMS, using open source software.
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2001

Training (sales and leadership). We consulted for multinational clients and helped developed custom training programs on industrial sales, and leadership.
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2000

Video post-production (AVID NLE for TVC/Cinema). We were a pioneer in using AVID non-linear editing (NLE) suites for cinema and TV advertising for clients in a boutique PR agency setting, while most agencies would outsource such work to dedicated production houses.
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1998

Java development. We worked with a team in Novosibirsk to develop Java applets for website deployment. This is part of our internal and project management expertise in designing, developing and hosting client websites.
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1997

Training (customer service, TQM, ISO9000). We provided training and consulting to industries and companies on customer service, total quality management (TQM), business process re-engineering (BPR), and ISO 9000 process quality documentation.
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1996

Internet consulting (web design, web/email hosting), being a local pioneer in providing Internet services to government agencies and clients. Published the first book on "customer service leadership", gained from development work for aviation industries.
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1994

Public Relations (PR) and marketing communication. From design, we transitioned from design to public relations, as McGallen & Bolden (partnership). As a pioneer tech PR agency, we served many B2B and B2C clients, and was a pioneer in leading PR for clients with innovative programs, including being the first in this region to pioneer the use of interactive multimedia press kits.
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1991

Graphic design and digital publishing (DTP), as ab initio communications (Latin for "from the beginning"), providing advertising, branding and graphic design for tech companies. Our first equipment were an Apple Mac, a Newgen 400dpi laser printer, and an Epson flatbed scanner. We always believed in going lean and agile.
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