customer

100% on time

100% on time

If you take any train in Japan, whether that is an ordinary train, a transit train, or even a bullet train, you are almost certain the train will be 100% on time. . Copyright 1991-2013 Seamus Phan (and other McGallen.com authors when specified). All rights reserved. 4F9SK6QWVKMY Intellectual Property: The content on this site is(…)

Extra careful service

Extra careful service

I attended a media conference in Japan as a journalist. Since I had some free time before the event, I went to the Akihabara shopping district, colloquially known as the “electronics and gadgets town”. . Copyright 1991-2013 Seamus Phan (and other McGallen.com authors when specified). All rights reserved. 4F9SK6QWVKMY Intellectual Property: The content on this(…)

Reward loyal customers

Reward loyal customers

Often, when you visit a regular restaurant, you would expect a glass of water, although you don’t always get it. In many countries, restaurants intentionally or pretend to forget that you need water (especially in hot tropical countries), and hope that you would order something with a price tag instead. . Copyright 1991-2013 Seamus Phan(…)

Sweeten your sales

Sweeten your sales

The simplest of gifts and tokens can endear you to your customers. After all, your customers are as human as you are. . Copyright 1991-2013 Seamus Phan (and other McGallen.com authors when specified). All rights reserved. 4F9SK6QWVKMY Intellectual Property: The content on this site is copyright protected; therefore, as copyright holders, the authors and the(…)

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